At KeraFirm Pro ("we", "our", "us"), accessible from https://kerafierm.com, the privacy of our visitors is one of our main priorities. This Privacy Policy document outlines the types of information that is collected and recorded by KeraFirm Pro and how we use it.
1. Information We Collect
When you visit our website, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and payment details — only when voluntarily provided through our order or contact forms.
- Non-Personal Information: Browser type, device type, operating system, IP address, referring URLs, pages visited, and time spent on our site.
- Cookies and Tracking Data: Small text files stored on your device to help us understand how visitors use the site and to improve your browsing experience.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and fulfill orders, including shipping and customer support
- To personalize and improve your experience on our website
- To send transactional emails, order confirmations, and support communications
- To respond to inquiries, questions, and customer service requests
- To analyze site traffic, detect fraud, and comply with legal obligations
3. Cookies and Web Beacons
Like most websites, KeraFirm Pro uses cookies to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the user experience by customizing our web page content based on visitors' browser type and other information.
You can choose to disable cookies through your browser settings. Instructions for managing cookies are available in your browser's help section.
4. Third-Party Services
We may use trusted third-party providers to help operate our website and process orders, including:
- ClickBank — the retailer and payment processor for all KeraFirm Pro orders
- Analytics providers — to help us understand site usage and improve performance
- Advertising partners — who may use cookies to serve relevant content
Each of these third parties has its own privacy policy. We encourage you to review their policies to understand how they handle your data.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you
- The right to request correction or deletion of your personal data
- The right to object to or restrict processing
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us at the email address below.
7. Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. KeraFirm Pro does not knowingly collect any personally identifiable information from children under the age of 13. If you believe your child provided this kind of information on our website, please contact us immediately and we will promptly remove it from our records.
8. Third-Party Privacy Policies
KeraFirm Pro's Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective privacy policies of third-party ad servers or affiliate platforms for more detailed information. It may include their practices and instructions about how to opt out of certain options.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Email: support@kerafierm.com